Privacy Policy

Company Information:

Legal Name : Delaware, United States

State of Incorporation : Connekit-eo Inc.

Principal Business Address : 131 Continental Dr, Suite 305, City of Newark, County of New Castle, Delaware 19713.

Website : www.connekit-eo.io

Delaware Corporate Compliance : As a Delaware corporation, Connekit-eo Inc. operates under Delaware General Corporation Law and maintains compliance with all applicable Delaware corporate requirements. Our corporate records are maintained at our registered office in Delaware.

Effective Date: June 13, 2025

Last Updated: June 13, 2025

1. Introduction

Welcome to Connekit-eo Inc. ("we," "our," "us," or "Company"), a Delaware corporation. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketing services, AI-powered tools, and integrated e-wallet platform.

Our Services Include:

AI-powered digital marketing solutions
Campaign management and analytics
Integrated e-wallet and payment processing
Customer data analytics and insights
Marketing automation tools

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

Account Information:

Full name and username
Email address and phone number
Physical address and billing information
Date of birth and government-issued ID (for verification)
Professional information (company name, job title)

E-Wallet Information:

Bank account and routing numbers
Payment card information
Transaction preferences and limits
Security questions and authentication data
Know Your Customer (KYC) documentation

Marketing Campaign Data:

Campaign objectives and target audiences
Content preferences and brand guidelines
Budget allocations and performance metrics
Customer contact lists and segmentation data

Communication Data:

Support tickets and customer service interactions
Survey responses and feedback
Marketing communication preferences
Social media interactions and engagement

2.2 Information We Collect Automatically

Technical Information:

IP address and device identifiers
Browser type, version, and language settings
Operating system and device specifications
Pages visited, time spent, and click patterns
Referral sources and search terms

Usage Analytics:

Feature usage and frequency
Performance metrics and error logs
Session duration and activity patterns
Campaign interaction data

Location Information:

General location based on IP address
Precise location (with your permission)
Time zone and regional preferences

2.3 Information from Third Parties

Social Media Platforms:

Profile information from connected accounts
Audience insights and demographic data
Engagement metrics and performance data

Data Partners:

Enhanced customer profiles and demographics
Market research and industry benchmarks
Fraud prevention and security intelligence

Client Data:

Customer information provided by our clients
Campaign performance data and analytics
Third-party integration data

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery

Digital Marketing Services:

Create and manage marketing campaigns
Analyze campaign performance and ROI
Provide strategic recommendations and insights
Generate reports and analytics dashboards

AI-Powered Features:

Develop predictive models and algorithms
Provide personalized recommendations
Automate campaign optimization
Enhance targeting accuracy

E-Wallet Services:

Process payments and transfers
Maintain account balances and transaction history
Verify identity and prevent fraud
Comply with financial regulations

3.2 Communication and Support

Respond to inquiries and provide customer support
Send service-related notifications and updates
Deliver marketing communications (with consent)
Conduct surveys and gather feedback

3.3 Business Operations

Maintain and improve our services
Develop new features and capabilities
Conduct research and analytics
Ensure security and prevent fraud
Comply with legal obligations

3.4 AI and Machine Learning

Train and improve our AI algorithms
Develop predictive models and insights
Automate decision-making processes
Enhance personalization capabilities

Important Note : Our AI systems may make automated decisions that could affect your experience. You have the right to request human review of these decisions and to understand the logic involved.

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers and Partners

We may share your information with trusted third parties who assist us in operating our business:

Technology Partners :

Cloud hosting and infrastructure providers
AI and machine learning service providers
Analytics and monitoring platforms
Security and fraud prevention services

Financial Partners :

Payment processors and banks
Compliance and regulatory reporting services
Anti-money laundering (AML) providers
Credit reporting agencies

Marketing Partners :

Advertising platforms and networks
Email marketing service providers
Social media management tools
Customer relationship management (CRM) systems

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

Comply with legal obligations and court orders
Protect our rights, property, or safety
Investigate fraud or security incidents
Enforce our terms of service

4.4 Consent-Based Sharing

With your explicit consent, we may share your information for :

Marketing partnerships and collaborations
Research and development projects
Third-party integrations and services
Industry benchmarking and analysis

5. DATA SECURITY

5.1 Security Measures

We implement comprehensive security measures to protect your information :

Technical Safeguards:

Advanced encryption (AES-256) for data at rest
TLS 1.3 encryption for data in transit
Multi-factor authentication and access controls
Regular security monitoring and threat detection

Operational Safeguards :

Employee background checks and training
Regular security audits and assessments
Incident response and breach notification procedures
Secure development practices

Physical Safeguards :

Restricted access to data centers
Environmental controls and monitoring
Secure disposal of hardware and media
Visitor access controls and logs

5.2 E-Wallet Security

Our e-wallet platform implements additional security measures :

PCI DSS Level 1 compliance
Tokenization of sensitive payment data
Real-time fraud monitoring
Transaction limits and controls

5.3 Data Breach Response

In the event of a data breach, we will :

Immediately assess and contain the incident
Notify affected users within 72 hours
Cooperate with law enforcement and regulators
Provide credit monitoring services if necessary

6. YOUR PRIVACY RIGHTS

6.1 Access and Control

You have the right to :

Access your personal information
Update or correct inaccurate data
Delete your account and associated data
Export your data in a portable format
Restrict certain processing activities

6.2 Communication Preferences

You can control marketing communications by :

Updating your preferences in your account settings
Clicking "unsubscribe" in marketing emails
Contacting our privacy team directly
Opting out of SMS and phone communications

6.3 Cookie and Tracking Controls

You can manage cookies and tracking through :

Browser settings and preferences
Our cookie consent manager
Third-party opt-out tools
Mobile device privacy settings

6.4 AI and Automated Decisions

You have the right to :

Understand how automated decisions are made
Request human review of AI-driven decisions
Object to automated profiling
Access information about AI algorithms affecting you

7. DATA RETENTION

7.1 Retention Periods

We retain your information for different periods based on data type and purpose :

Account Information: Duration of relationship plus 3 years Transaction Data : 7 years for financial records Marketing Data : 3 years after campaign completion AI Training Data : Indefinitely in anonymized form Support Records: 2 years after resolution

7.2 Deletion Procedures

When retention periods expire, we :

Securely delete personal information
Anonymize data used for research
Remove data from backup systems
Notify third parties to delete shared data

8. International Data Transfers

8.1 Cross-Border Transfers

As a US-based company serving global clients, we may transfer your information internationally. We ensure adequate protection through :

Transfer Mechanisms :

EU‑US Data Privacy Framework certification
Standard Contractual Clauses (SCCs)
Adequacy decisions from regulatory authorities
Binding Corporate Rules where applicable

Key Transfer Destinations:

United States (primary data processing)
European Union (client services)
Other countries with adequate protection

8.2 Safeguards

All international transfers include:

Contractual data protection obligations
Technical and organizational security measures
Regular compliance monitoring
Data subject rights enforcement mechanisms

9. Cookies and Tracking Technologies

9.1 Types of Cookies

We use various types of cookies and similar technologies:

Essential Cookies: Authentication, security, session management, load balancing and performance
Functional Cookies: User preferences, language, features customization
Analytics Cookies: Usage statistics, A/B testing, error tracking
Marketing Cookies: Ad targeting, campaign measurement, social integration

9.2 Cookie Management

You can control cookies through your browser settings, our consent banner, third‑party opt‑out tools, and industry frameworks.

10. Children’s Privacy

10.1 Age Restrictions

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

10.2 Parental Rights

If you believe we collected data from a child under 16, contact infocompte@connekit-eo.io. We will investigate and delete the data.We will implement additional safeguards if necessary.

10.3 Special Protections

For users aged 16‑18, we provide enhanced privacy protections, parental notification, restricted sharing, and simplified controls.

11. Regional Privacy Rights

11.1 European Union (GDPR)

EU residents have additional rights under GDPR:

Right to be forgotten
Data portability
Objection to processing
Automated decision‑making protections

11.2 California (CCPA/CPRA)

California residents have rights under state privacy laws:

Right to know about data collection
Right to delete personal information
Right to opt‑out of sale/sharing
Non‑discrimination protections

11.3 Other Jurisdictions

We comply with applicable privacy laws in all regions where we operate.

12. Third‑Party Services

12.1 Integrated Services

Our platform integrates with social media, advertising networks, analytics providers, and payment processors.

12.2 Third‑Party Privacy Policies

These services have independent privacy policies. We encourage you to review them.

12.3 Data Sharing Controls

You can control sharing through account settings, consent management, or contacting providers directly.

13. Artificial Intelligence and Automated Processing

13.1 AI‑Powered Features

We employ AI for predictive analytics, campaign optimization, personalized recommendations, and fraud detection.

13.2 Algorithmic Transparency

We strive to provide transparency about our AI systems:

Descriptions of AI functionality
Factors considered in automated decisions
Accuracy metrics and audits and testing

13.3 Human Oversight

We include human review, exception handling, monitoring, and bias mitigation in all AI systems.

14. Updates to this Privacy Policy

14.1 Policy Changes

We may update this policy for service changes, legal requirements, or feedback.

14.2 Notification Process

Material changes will be announced on our site, via email, and within services before they take effect.

14.3 Version Control

Each version lists its effective date, change log, and archived versions.

15. Contact Information

Privacy Team: infocompte@connekit-eo.io | Tel: +1 315 556 8716
1111B S Governors Ave STE 29396, Dover, DE 19904, USA
Registered Office: 131 Continental Dr, Suite 305, Newark, DE 19713

Data Protection Officer: rasolofomananafernando@connekit-eo.io

Rights Requests: Submit via our online portal www.connekit-eo.io/privacy.html We respond within 30 days.

15.4 Complaints

Please contact us first. You may also lodge complaints with supervisory authorities or pursue alternative dispute resolution.

16. Definitions

Personal Information: Any information that identifies, relates to, or could reasonably be linked with you or your household.
Artificial Intelligence (AI): Computer systems that perform tasks typically requiring human intelligence, including learning, reasoning, and decision-making.
E‑wallet: Digital payment system that stores payment information and facilitates electronic transactions.
Cookies: Small text files stored on your device that help websites remember information about your visit.
Data Controller: The entity that determines the purposes and means of processing personal information.
Data Processor: The entity that processes personal information on behalf of the data controller.